Dillard's is a well-known retail department store that offers a wide range of apparel, accessories, cosmetics, and home goods. With its headquarters in Little Rock, Arkansas, Dillard's operates in over 250 locations across the United States. Established in 1938 by William Dillard, the brand has built a strong reputation for providing high-quality products and exceptional customer service. Dillard's prides itself on offering a diverse selection of fashion-forward clothing and accessories from renowned designers and brands. Whether customers are looking for the latest trends, timeless classics, or stylish home decor, Dillard's aims to fulfill their needs with its extensive product offerings. With a commitment to providing a satisfying shopping experience, Dillard's continues to be a go-to destination for fashion enthusiasts and style-conscious individuals.
Reviews
The gal in the shoe dept provided me with exceptional service.
Now I had to ask for assistance in the purse dept. I was waiting & waiting & nothing. I asked another lady nearby & she called over the lady who was supposed to be in the purse dept.
The lady who works purses had been talking to another lady in a different dept just in front of purses. This means she saw me & purposely ignored me.
Once she walked over to assist me, she was friendly. Too little too late. I was already perturbed.
I do not know why the leather bags had scratches on them. I wanted a natural leather bag but I want to put the scratches on my own bag. I am not going to pay full price for a bag with scratches. I’ve bought natural leather bags without scratches so you can’t tell me that’s how they come. These bags just haven’t been taken care of to avoid the scratches.
Overall my experience was good. It could’ve been better. I don’t like waiting especially when there were no other customers there with me.
It's been my go to for specific occasion clothing/dresses, skincare, all perfume, shoes, jewelry, gifts, and more since Macy's left the mall ages ago. Even before I loved Dillards, but it was always pricier than Macy's- with little to no sales on 'current' items, fragrance, skincare/makeup, etc.
Love the quality, variety, and style of: clothing, perfume, accessories, and home goods, from infant to elderly!
Customer service is typically positive and very responsive; unfortunately, the skincare/ makeup customer service has weakened the past 5-10 years. I used to know most employees I bought so much so frequently, but anymore, I'm lucky to find someone that's passionate about their role... or anyone at all. It's not the same feel or quality of customer care(imo), and selection of items seems to have decreased... (with no willingness to assist you in getting it from another Dillard's... even after inquiring and explaining inability to do so.
Another of the surviving stores in West Ridge Mall. Dillard's carries a decent selection of clothing and accessories. Typical department store offerings. The staff are friendly and the shopping experience is pleasant enough. Definitely a decent place for clothes shopping and worth stopping into, if you're in the mall.
Rhymma in the women’s lingerie department is extremely knowledgeable! I learned so much from her about getting the perfect fit! She was so helpful. I will never go to annyone else for bras! 😊 …
I like that the sales associates here are very attentive and are actively asking shoppers if they need any assistance or have questions, however, it’s a bit too much I’ve found. Sometimes I just want to look around alone and constantly being asked if I need help is too much. They have plenty of clothing items here, just as any Dillards does. It is on the expensive side however their clothing does also seem to be higher quality than most other clothing stores in Topeka.
The ladies at the men's cologne counter were awesome. I couldn't remember the name of a cologne I had tried, so they narrowed it down and made me a sample to take home. They ended it getting it right. They took excellent care of me, and I couldn't have been happier with my other purchases. I wish every shopping experience could be that delightful. Thank you, ladies.
Dillard's is HIGH END clothing and merchandise. So if that is what your looking for you won't be disappointed.
This Dillard's doesn't compare to others. Sadly, their inventory is very limited.
Location
1791 SW Wanamaker Rd, Topeka, KS 66604, United States
Hours
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Updating...
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